Operating Systems                Windows 95/98/ME/XP, Windows NT 4.0 Workstation/Server, Windows 2000/2003 Professional/Advanced Server, Mac OS 8.6/9.0, Mac OS X

Hardware Knowledge             AT and ATX Motherboards, Intel and AMD based processors, IBM Compatible computers, Macintosh based computers, Knowledge of computer assembly, HP Laserjet series network printers, Various scanning equipment

Networking                              10/100 BaseT Networking equipment, Windows NT/2000/2003 based networks

Internet                                    Outlook Express, Internet Explorer, Netscape Communicator 4.7, Netscape 6.0, Cisco based DSL routers, various 56K modems, Various ISDN routers and modems

Software                                 Microsoft Office 2003, Access 2003, Visio 2003, Adobe Acrobat 6, Adobe Photoshop 5.5, Adobe Illustrator 8.0, Application Extender, Kana Response 7.0, Oracle Clarify Database, OmniPage Pro 10.0, Partition Magic 6.0, MacDrive 2000, Norton Systemworks 2003, MacAfee Virus Scan 7.0, PCAnywhere 8.0, Volume Manager 2.0, Drive Copy 4.0

Programming                         Cobol, Visual C++ 6.0, HTML 4.0, XML, Java